Customer Service Contact Info

Phone Number: (727) 324-9266

E-Mail: info@healthcareleadershipdevelopment.com

In Addition To Your Seminar Ticket, You’ll Get:

  • Two Night Standard Accomodations at the Rosen Centre
  • 1 Day Ticket to Disney World
  • Continental Breakfast
  • Beverages and Coffee Throughout the Day
  • Copy of Book: Nursing’s Ultimate Guide to Productivity and Satisfaction
  • Leadership Toolkit
The Leadership Tool Kit Includes:
  • Clinical data collection template (Raising the clinical bar / HCAHPS)
  • Customer Service Template (Patient Satisfaction / HCAHPS)
  • 3 White Papers:
    • How to gain the willing cooperation of staff
    • How to hold people accountable in a positive way
    • How to gain the willing cooperation of other Directors/Managers in your facility.
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